Our handling time usually takes 1 business day.

We ship all orders to anywhere in the Domestic US, including P.O. Boxes and all military locations via their APO, FPO, and DPO addresses.

 All orders ship from our fulfillment center in New Jersey, USA

We're really fast, so the window to make changes is quite small. If you need to update something, please contact us right away. Once your order has shipped, we're no longer able to make adjustments.

You can return or exchange your item within 30 days of receiving your order. To qualify, products must be unused, in the same condition you received them, and returned in the original packaging.

For more information, please see our return policy.

If your order hasn't been submitted for fulfillment yet, we can cancel it for you. Since we process orders within just a few hours, please reach out quickly to give us the best chance of canceling.

Once an order has been shipped, it's already woven into the process and can't be canceled. No worries - please follow our return policy after receiving your package to get a refund. Our customer service team is always here to smooth things out.

You can always shop directly with us at www.richcotton.com.

We also work with retail partners across the U.S., so you may be able to find our apparel right in your neighborhood.

Yes. We prioritize creating long-lasting garments that help cut down on fast fashion waste.

Our manufacturing partners follow ethical production practices, and we’re continually working to expand sustainable options in our collection. Many of our products are also OEKO-TEX® certified, meaning they’ve been tested for harmful substances and responsibly produced, giving you peace of mind with every piece you wear.

Yes. Our garments are designed with minimal logos and smooth surfaces, making them ideal for screen printing, heat transfers, DTG or embroidery.