Only online purchases made through richcottonusa.com are valid for exchange, credit, or refund within 30 days of the ship date. Your Invoice provides a postmark date that specifies the last day you have to return your merchandise by mail. Refunds are only available for online purchases returned by mail. Merchandise returned to Rich Cotton will be eligible for exchange or store credit towards your next purchase.
Items must be returned unworn, unwashed, and unused, with tags attached and must be accompanied by the original invoice. Final sale merchandise may not be returned for a refund, credit, or exchange; unless received damaged, defective, or the wrong item(s) was shipped.